If no Internet application like IE, Outlook Express or other browsers are working,
it may be due to corrupted Winsock registry entries.
First find out if you can connect to the Internet. Just trying to use a web browser is not the best test.Try pinging a site by both IP and Name
If pinging by IP works, then you have a connection to the Internet and the Winsock registry entries are probably ok.
If pinging by IP works but by Name doesn't, then likely you have DNS problem.
If you can't ping by either one, then you may have corrupted Winsock registry entires.
The basic steps are to:
- Delete the corrupted Winsock registry entries
- Import clean ones
- Reboot the computer
Import the clean registry file for your particular operating system
- For Win98 - Download Registry Entry
- For ME - Download Registry Entry
- For WindowsXP - Download Reg file
- For Windows2000 - Download Reg file
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