Internet Connection Problems
1 Check the Ethernet cables connected to the PC, router and modem. Make sure the cables are securely plugged in to these devices. Make sure the router and modem are plugged into a power outlet or power strip.
2 Observe the lights on the front or top of the router and modem. If there are any orange or red lights present, reboot the router or modem. Unplug the device from the power source and allow it to remain unplugged for 10 to 30 seconds. Plug the device back in and allow it to boot up. Open a new Web browser window and test your connection.
3 Ask others around you if they are having similar problems, especially if they are using the same Internet Service Provider. Service interruptions can cause connectivity issues that affect a wide area of customers.
No comments:
Post a Comment